Cookie Policy

This Cookie Policy explains how InfiForm ("we," "us," or "our") uses cookies, local storage, and similar technologies when you visit infiform.com or use the InfiForm Studio application.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) by websites that you visit. They are widely used to make websites function properly, work more efficiently, and provide essential user session capabilities such as:

• Keeping you authenticated securely as you navigate workspaces.
• Remembering your interface preferences (e.g., active workspace, dark/light theme).
• Protecting your account against Cross-Site Request Forgery (CSRF) and automated abuse.
• Measuring application stability and performance.

2. Categories of Cookies We Use

InfiForm does NOT deploy third-party advertising or cross-site tracking cookies. We categorize the cookies we use into the following groups:

A. Strictly Necessary & Authentication Cookies

These cookies are indispensable for our platform to operate. They allow you to log in securely, navigate between forms and workspaces, and manage your billing settings. Without these cookies, services you have requested cannot be provided.

• Session Tokens: Maintain your signed-in state across pages.
• CSRF Tokens: Safeguard form submissions against malicious cross-site scripting attacks.
• Security Check Cookies: Validate browser integrity and rate limits.

B. Functional & Preference Cookies

These cookies enable our application to remember your preferences and customize your experience.

• Theme Preference: Stores whether you prefer light, dark, or system color themes.
• Active Workspace: Remembers your most recently selected workspace so you don't have to switch every time you visit.
• Draft State: Keeps your in-progress form edits temporarily cached to protect against accidental tab closure.

C. Performance & Diagnostic Telemetry

We use anonymized telemetry to detect application crashes, measure page load speeds, and monitor server health. These metrics help us deliver smooth, responsive conversational forms for you and your respondents.

3. Cookies on Forms You Publish

When you publish a form on InfiForm and distribute it to your respondents:

• No Third-Party Ad Trackers: We never inject third-party advertising tracking cookies or ad pixels onto your published form pages.
• Session Continuity: We may use ephemeral session cookies to allow multi-step conversational forms to preserve responses as the respondent advances through questions.

4. Managing and Disabling Cookies

Most modern web browsers allow you to control or delete cookies through browser settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Options → Privacy & Security → Enhanced Tracking Protection
• Edge: Settings → Cookies and site permissions

Please note: If you choose to disable or block essential cookies, parts of the InfiForm Studio application (such as account login or workspace switching) will not function properly.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect operational, legal, or technical changes. Any revisions will be published on this page with an updated "Last updated" date.

6. Contact Us

If you have any questions regarding our use of cookies or tracking technologies, please contact us at privacy@infiform.com.